KBase Documentation
  • KBase Documentation
  • KBase Terms & Conditions
  • Getting Started
    • Signing Up and Signing In
      • Step-by-Step Signup Guide
      • Authentication Update
    • Supported Browsers
    • Narrative Quick Start
    • Narrative Interface User Guide
      • Access the Narrative Interface
      • Tour the Narrative Interface
      • Narrative Navigator
      • Create a Narrative
      • Explore Data
      • Add Data to Your Narrative
      • Browse KBase Analysis Tools
      • Analyze Data Using KBase Apps
      • Job Browser
      • Revise Your Narrative
      • Format Markdown Cells
      • Share Narratives
      • Linking Static Narratives to ORCID
      • Access and Copy Narratives
      • Organizations
    • FAQs
  • Manage Your Account
    • Linking Accounts
    • Linking KBase to ORCiD
  • Working with Data
    • Data Upload and Download Guide
      • Data Types
      • Importing Data
        • Bulk Import Limitations
      • Assembly
      • Genome
      • FASTQ/SRA Reads
      • Flux Balance Analysis (FBA) Model
      • Media
      • Expression Matrix
      • Phenotype Set
      • Amplicon Matrix
      • Chemical Abundance Matrix
      • SampleSet
      • Compressed/Zipped Files
      • Bulk Import Specification
      • Downloading Data
    • Searching, Adding, and Uploading Data
    • Filtering, Managing, and Viewing Data
    • Linking Metadata
      • Ontologies and Validated Terms
    • Public Data in KBase
    • Transfer Data with Globus
  • Using Apps
    • Analysis Apps in KBase
      • Assembly & Annotation
      • Comparative Genomics
      • Metabolic Modeling
      • Metagenomics & Community Exploration
      • Data Matrices - Amplicon, Stats
      • Chemical Abundance
      • Expression & Transcriptomics
    • Apps in Beta
  • Running Common Workflows
    • Assembling & Annotating Microbial Genomes
      • FAQ: Assembly and Annotation
    • Comparative Genomics & Phylogenetic Analysis
      • FAQ: Comparative Genomics
    • Metagenomic & Community Analysis
      • FAQ: Metagenomics & Community Analysis
    • Transcriptomic Analysis
      • FAQ: RNA-seq Analysis
    • Constructing Metabolic Models
      • Constructing and Analyzing Metabolic Flux Models of Microbial Communities
      • FAQ: Metabolic Modeling
  • Community Developed Workflows and Tools
    • Functional Annotation
    • Functional and Taxonomic Profiling of MAGs
    • Taxonomy
    • Viral
    • Random Walk with Restart Toolkit
  • Troubleshooting
    • Problems with the User Interface
    • Help Board
    • How to Report Issues
    • Job Errors and Their Meanings
      • Common Job Errors
        • The Job Log
      • Import Job Errors
      • Assembly App Errors
      • Annotation App Errors
      • Functional Genomics App Errors
      • Modeling App Errors
  • Developing Apps
    • The KBase SDK
    • Create a KBase Developer Account
    • KBase GitHub Repository
  • External Links
    • KBase Narrative Interface
    • KBase web site
    • KBase App Catalog
  • kbase.us
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On this page
  • Supported Browsers
  • Mobile
  • Installation of Supported Browsers
  • Chrome
  • Firefox
  • Safari
  • Microsoft Edge
  • Unsupported Browsers

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  1. Getting Started

Supported Browsers

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Last updated 1 year ago

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The KBase website and Narrative Interface should work on most modern web browsers, but we primarily focus on supporting Chrome.

Supported Browsers

The following desktop web browsers have been tested against the KBase web site and Narrative user interface. If you experience any issue using these browsers with our site please report it through the .

OS

Supported Browsers

Mac

Chrome

Firefox

Safari 10 (macOS Sierra) and up

Windows

Firefox

Microsoft Edge - not recommended

Linux

Chrome

Firefox

Ad blockers may prevent KBase from working in your web browser

Some ad-blockers and browser extensions may cause errors within the Narrative Interface. We are working to identify issues with commonly used browser extensions, but you may want to disable browser extensions if you encounter issues within KBase.

Mobile

KBase is currently not supported on mobile browsers. The KBase website and services should work with tablet browsers on iPad and Android devices in landscape orientation, but we do not currently test on these platforms so there may be compatibility issues. Watch for future updates as KBase goes responsive and mobile.

Installation of Supported Browsers

Chrome

Chrome is the best browser to use for KBase. The Chrome browser is produced by Google, Inc., and is freely available. Chrome operates on a rolling release, meaning that it is updated frequently and it is not easy to track specific versions. Our best advice is to make sure you are using the most recent version available. On Mac and Windows this is built into the Chrome application itself.

Firefox

Firefox, produced by the non-profit Mozilla Corporation, is a freely available, open source browser for Mac, Windows, Linux, and other systems. Like Chrome, Firefox is updated frequently, so it is not feasible for us to recommend a specific (or even minimum) version. Our best advice is to make sure you are using the most recent version available. Recent versions of Firefox will automatically update themselves on Mac and Windows.

Safari

Microsoft Edge

Unsupported Browsers

KBase is not supported on Internet Explorer. It should work on Microsoft Edge, but it has not been extensively tested. For the best chance of success on Edge, be sure you are using the most recent version.

Older versions of supported browsers are also not supported. Please ensure that your browser and system are up-to-date before reporting a problem with a supported browser.

Other modern browsers, such as Opera, may work with KBase, but as we do not test with them we cannot make any assurances about their operation.

Safari is distributed with Mac OS X. (We do not support the Windows version of Safari.) Specific versions of Mac OS X support specific versions of Safari – see this for details.

is the new web browser for Windows 10; it replaces Internet Explorer. You should be able to use KBase on Edge, but this has not been extensively tested.

Help Board
Download Chrome
Download Firefox
Wikipedia entry
Microsoft Edge