Problems with the User Interface
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See our list of to make sure your browser is supported by KBase.
Try a hard reload of your Narrative (shift-reload in your browser window).
Log out of KBase and log in again.
Clear your browser cache or open the Narrative Interface in an “incognito” or “private” browser window.
Select the “Shutdown and Restart” option in the menu at the top left of the Narrative Interface. A popup will ask you to confirm that you want to restart the Narrative Interface and remind you to save your latest changes.
See our list of to ensure yours is supported by KBase.
Try a hard reload (shift-reload in your browser window).
If you’ve used earlier versions of KBase, they may be lurking in your cache and messing things up. Try either clearing your cache or from an “incognito” or “anonymous” window (which doesn’t use your cache).
Shut down and restart your Narrative by selecting this option from the top left menu of the Narrative Interface.