Modeling App Errors

This is a list of error messages found within the Job Log for Modeling App Jobs, what they mean and how to go about fixing them or if a job ticket needs to be submitted.

Types of Errors

• UE=User fixable or possible user error

• KE=KBase error

Use your Browser's search tool to paste in your error message to locate your error message, information about the error and next steps.

You can always submit a ticket for help, questions, or followup to the KBase Help Board.

Bulk Download Modeling Objects

Must provide one and only one of workspace name

UE: No modeling objects were found the the user’s narrative.

Add some objects and try resubmitting the job.

GLPK does not support ID's longer than 256 characters

KE: This option fails when this condition exists and the app needs maintenance.

Nothing can be done at this time. KBase is working on a solution to this problem.

View Flux Network

Can't use an undefined value as an ARRAY reference

KE: The app is failing and needs maintenance.

Nothing can be done at this time. KBase is working on a solution to this problem.

Authentication required for AbstractHandle but no authentication header was passed

KE: The app is failing and needs maintenance.

Nothing can be done at this time. KBase is working on a solution to this problem.

Compare Models

Must select at least two models to compare

UE: The app requires two or more models for the comparison.

Add at least one more model and and try resubmitting the job.